Over the years, some of the best ideas for user group leadership have come from the worldwide community of user group officers, the hard working leaders and experts who ensure that their groups survive and thrive.

One of this month’s topics comes from a User Group Leadership Conference hosted in Boston back in 2004. Rick Ortiz, currently chair of the Apple User Group Advisory Board, Apple consultant, and long-time user group officer of the Maui Apple Users Society offered insights about volunteers, communities and user groups.

Community and groups by Rick Ortiz

Thanks Rick!