How-To: Dealing with Difficult People by Dr. Scott Pelok

Over the years, some of the best ideas for user group leadership have come from the worldwide community of user group officers, the hard working leaders and experts who ensure that their groups survive and thrive.

This month’s How To features one of the most popular presentations ever presented at a User Group University session. In his session, Dr. Scott Pelok talked about the various sorts of difficult people we encounter in our groups and in everyday life. The Board still gets letters asking about the presentation and we have heard from folk who say his tips helped resolve challenging situations in their groups. Use the link below to download his presentation.


Thanks Dr. Scott!

Jennifer Shelby: The Art of Leadership

In September we received a request for a copy of Jennifer Shelby’s The Art of Leadership, delivered at a San Francisco User Group University. The longevity of some presentations is amazing! This one, delivered 14 years ago is still on point and offers great ideas for excellence on the part of the hard working leaders and experts who ensure that their groups survive and thrive.

Share with your board:

How To: Technology Hurricane Preparedness

Written By Rick Ortiz, Courtesy of Maui Apple Users Society (Maui Mac)

Preparing your technology for a hurricane

With Hurricane Lane fast approaching, it is time to get your technology prepared for such an event. Some key areas to think about are: backups, batteries/power, and other tech tips. 


Now is the time to make sure your computer backup is in place and completed. This is typically an external backup drive or your data in the cloud. If an external backup drive, do one final backup and then unhook it and put it in a safe place. If you have access to a weatherproof safe, that would be ideal. If not, placing it in a ziplock bag or some place that can avoid water damage can help protect your data. If you are required to evacuate, take your backup drive with you. If you have a mobile phone, you can back it up to your computer as well, or use the cloud service backup built into the phone. Remember the 3-2-1 rule of backing up. Data in 3 places, 2 locations, 1 offsite. 


September’s Featured Vendor: Apparent Software

In 2006 Jacob Gorban founded Apparent Software, with a mission to create useful, friendly and unique software for Apple devices. And, he wanted to make sure that the company’s software was complemented by first-class customer care. Jacob has been programming since he was 12 and you may have met him or his team at various gatherings or heard one of the many interviews where his company’s products are featured. Apparent Software’s team, including Jacob, Susannah, Braden, and Matthew work to ensure that each product, including Trickster, ImageFramer, and Cashculator, delights. (more…)

An Insight Into Fonts by Bill Oldham and Brad Smith

Articles by Bill Oldham, Brad Smith, Pam Doughty, and Monty Maizles

The August 2018 issue of AUSOM News contains a number articles providing an insight to fonts that arose from a presentation two AUSOM members, Bill Oldham and Brad Smith, gave to the iWork Special Interest Group at July AUSOM meeting.

They provide some useful hints, tips and insights to the use of Fonts and Typography that deserve a wider audience… So, the separate articles by Bill and Brad have been combined here, along with a short tip from Pam Doughty and an amusing sign captured by Monty Maizles.

Please feel free to share a link to this article with your own members.


Macworld: What You Need to do When You Inherit a Mac

In June, Glenn Fleishman, Senior Contributor for Macworld, wrote a great Mac911 column that could make for an interesting and useful meeting topic. The title? What you need to do when you inherit a Mac: Avoid a huge headache and do these things before you accept or buy a Mac from the estate of a deceased person.

Check it out!

How-To: Live Streaming Computer Group Meetings by Graeme Moffatt

The premiere of Graeme Moffatt’s ‘Mr Mainline Steam’ documentary was shown a little over two weeks ago and received amazing reviews. Here is a How To written by filmmaker Graeme Moffatt of Capital Video Productions Ltd. Mr. Moffatt is also the Apple User Group Regional Liaison for New Zealand, Australia, and Oceania.

By Graeme Moffatt:

I became involved with a group in the United States that is doing live internet broadcasts, initially just using an iPad and soon they moved to a much more sophisticated system.

This new system allowed them to use multiple screens, cameras and microphones and the quality of the broadcasts became much more sophisticated and interesting. I sent an email to the person who was coordinating all of this, an ex Hollywood filmmaker, and asked him what software he was using and received a reply stating that it was an iPad app called Switcher Studio.

I did a search online and soon found the app and downloaded a free trial version and tested it out. I found it to quite amazing as to what it could accomplish (more…)

June’s Featured Vendor: Bob “Dr. Mac” LeVitus and Working Smarter for Mac Users

June’s featured vendor is a user group favorite: Bob “Dr. Mac” LeVitus. You may have enjoyed his ability to translate technical jargon into usable and entertaining guidance at one of his many User Group University appearances, watched him present at Macworld, read one or more of his 80 computer books, or simply enjoyed hearing him explain technical topics in ways that make sense for The Houston Chronicle or The Mac Observer. His newest project is Working Smarter for Mac Users, taking those years of experience and expertise and creating a course, consulting sessions, and an eBook that clearly live up to their name, helping users complete more work in less time.

Meeting Idea: Accessibility and Apple

Groups have had a positive response to accessibility as a meeting topic. Apple’s Accessibility home page says that the true value of a technology is not measured by how powerful it is, but by how much it empowers the user, and every Apple product contains amazing and empowering accessibility features right out of the box. From being able to take a perfect group selfie without being able to see the screen, to VoiceOver, display accommodations, Live Listen, closed captioning that displays far more than text, LED iPhone notifications, Switch Control, customized gestures, AssistiveTouch, Guided Access, typing feedback, text-to-speech, fitness algorithms for wheelchair users, and more, there are features to make every user’s tasks easier.

Another great way to enjoy an accessibility presentation is to bring your group to a Today at Apple Accessibility session showing the basics of using the assistive technologies that are built into every Mac, iPad, iPhone, and Apple Watch. 

Check it out.